RTD (Resistance to draw) machine test* : Test for device capability to deliver the aerosol with each puff.
Professional device cleaning: Cleaning of the device charger and holder, including the blade and the cap, remove any tobacco residue to improve the airflow and heating process for an optimal and satisfying taste experience.
Firmware upgrade: Upgrade to the latest firmware to ensure the best possible performance of your IQOS device.
Cap replacement: As a complementary service, if the device cap is worn, the cap will be cleaned or replaced for free.
*Optional service for IQOS Partners